We use PayPal, one of the world's largest and most secure payment systems. That means that all your payments are safe with us. We use secure internet connections for the transactions.
Being supporters of good, old-fashioned systems that still work
well, we use the Royal Mail for the delivery of all our products
direct to your door. We estimate that our products will take a
maximum of two weeks to reach your door - but it should take far
less time than that.
When it comes to payment, it depends on how much you spend with us. If your order is over £35, we have to send it by registered post so that we, and you, are insured against its loss or damage. We pay for the registered post.
Orders under £35 and it's up to you. Either we can deliver it regular mail, in which case postage is free. The normal mail is absolutely grand almost all of the time in our experience, so you should be just fine. However, if you don't trust it, you can choose to have it delivered registered post, in which case we ask that you make some small contribution to the added cost.
If you live abroad, welcome to London! If you are buying from our site, we have to use registered post for your goods, so that we can track them and we are all covered in the event that they are lost or damaged in the international postal system.